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CUSTOMIZED JACKET - KIDS

SIZE

Designing a jacket with us is simple:

  1. Choose your jacket type from above options.
  2. Put any design info in the 'details' form. (It doesn't have to be exact, it's just a start!)
  3. Once the order is received, Gloria or a member of the Custom Desing team will reach out with any questions or comments.
  4. We will then get you a sketch, and once it's approved we'll being painting on the jacket!

EACH PIECE IS MADE TO ORDER, HAND PAINTED BY GLORIA IN THEIR NYC STUDIO.

  • Please allow 2-3 weeks for your custom jacket. Once we have a finalized sketch, it usually takes about a week to get the jacket made and shipped.
  • If you need help with design, just write that in the 'details' form and Gloria or a member of the team will reach out and assist.
  • We want to make sure you LOVE your jacket. If for any reason there is any issue with the final product, just let us know and we'll do our best to resolve the issue.
  • Please note, images above are just some examples of prior custom pieces. you can refer to those, or do any design you would like!
  • If you have any questions at all, feel free to reach out! We're here to help :)

DENIM, COTTON AND CANVAS:

We recommend spot cleaning when possible. To wash the full piece, simply put in the machine, inside out, and hang dry.

LEATHER:

We recommend taking your leather pieces to dry cleaners, like you would with any other leather clothing.

SHIPPING

We offer free US Shipping on all orders. International order shipping charges will be calculated at checkout. All orders are shipped via FedEx.

We include the cost of taxes and duties with shipping at checkout, so you won’t need to pay any additional fees later on.

We also give you the option to just pay shipping up front for international orders, but you will be responsible to instead pay any duties and taxes directly to our carrier to release your order from customs. If you choose this option and refuse your package, we will charge a 20% restocking fee.

RETURNS

In the US, we accept easy returns and exchanges within 14 days of delivery, as long as the piece was not personally customized. Pieces must be in original condition and unworn. Simply follow our 'Return' link to begin your retrun.

We do not offer free return or exchange shipping from international locations. Please email support@wrenglory.com to begin your International return. We will accept international returns and issue a refund once we receive those goods.

WE'LL KEEP YOU POSTED