Designing a jacket with us is simple:
- Choose your jacket type from above options.
- Put any design info in the 'details' form. (It doesn't have to be exact, it's just a start!)
- Once the order is received, Gloria or a member of the Custom Desing team will reach out with any questions or comments.
- We will then get you a sketch, and once it's approved we'll being painting on the jacket!
EACH PIECE IS MADE TO ORDER, HAND PAINTED BY GLORIA IN THEIR NYC STUDIO.
DENIM, COTTON AND CANVAS:
We recommend spot cleaning when possible. To wash the full piece, simply put in the machine, inside out, and hang dry.
We recommend taking your leather pieces to dry cleaners, like you would with any other leather clothing.
We offer free US Shipping on all orders. International order shipping charges will be calculated at checkout. All orders are shipped via FedEx.
We include the cost of taxes and duties with shipping at checkout, so you won’t need to pay any additional fees later on.
We also give you the option to just pay shipping up front for international orders, but you will be responsible to instead pay any duties and taxes directly to our carrier to release your order from customs. If you choose this option and refuse your package, we will charge a 20% restocking fee.
In the US, we accept easy returns and exchanges within 14 days of delivery, as long as the piece was not personally customized. Pieces must be in original condition and unworn. Simply follow our 'Return' link to begin your retrun.
We do not offer free return or exchange shipping from international locations. Please email firstname.lastname@example.org to begin your International return. We will accept international returns and issue a refund once we receive those goods.